Will I be charged for a chargeback on my account?

Chargeback on accounts

Written by Leslie Yim
Updated over a week ago

My transactions keep failing. What is the issue?

Deposit/withdrawal will not process

Written by Leslie Yim
Updated over a week ago

What does "getting verified” mean and why do I need to do it?

Reasons for account verification

Written by Leslie Yim
Updated over a week ago

What documents do I have to submit for account verification? How can I do this?

Submitting documents for account verification

Written by Leslie Yim
Updated over a week ago

How do I add money to my TradeOff™ Account?

Ways to fund your account

Written by Leslie Yim
Updated over a week ago

What payment methods are used to withdraw money?

Ways to withdraw your funds

Written by Leslie Yim
Updated over a week ago

Will there be bank service charges on deposits and withdrawals?

Bank charges on deposits and withdrawals

Written by Leslie Yim
Updated over a week ago

How do I make a withdrawal from my TradeOff™ account?

Withdrawing funds from your account

Written by Leslie Yim
Updated over a week ago

Is there a minimum or maximum withdrawal amount?

Minimum and maximum withdrawal

Written by Leslie Yim
Updated over a week ago

How long do withdrawal requests take?

Duration needed for withdrawal process

Written by Leslie Yim
Updated over a week ago

Why are you asking for my personal information?

Why we need your personal information

Written by Leslie Yim
Updated over a week ago

Does TradeOff™ verify my profile information with each withdrawal?

Necessary verification for each withdrawal

Written by Leslie Yim
Updated over a week ago

Can I withdraw my deposits?

Deposit withdrawals

Written by Leslie Yim
Updated over a week ago

Why aren't my deposits showing up?

Deposits not showing up

Written by Leslie Yim
Updated over a week ago

I didn't receive all the money I withdrew. What happened?

Withdrawal amount discrepancies

Written by Leslie Yim
Updated over a week ago

What security protects my transactions?

How we protect your transactions

Written by Leslie Yim
Updated over a week ago

What methods of payment does TradeOff™ accept?

Accepted methods of payment

Written by Leslie Yim
Updated over a week ago

What happens if my method of payment on file expires or I want to change it?

Updating payment information

Written by Leslie Yim
Updated over a week ago

Does TradeOff™ issue payment receipts?

Receipts and transaction history

Written by Leslie Yim
Updated over a week ago

What types of cash prizes do winner(s) receive from trading events?

Cash prizes available

Written by Leslie Yim
Updated over a week ago

Does TradeOff™ give refunds?

Refunds availability

Written by Leslie Yim
Updated over a week ago

Can I get my money back if I cancel my account?

Account cancellation and withdrawal

Written by Leslie Yim
Updated over a week ago