Will I be charged for a chargeback on my account?

Chargeback on accounts

Written by Leslie Yim
Updated over a week ago

My transactions keep failing. What is the issue?

Deposit/withdrawal will not process

Written by Leslie Yim
Updated over a week ago

What does "getting verified” mean and why do I need to do it?

Reasons for account verification

Written by Leslie Yim
Updated over a week ago

What documents do I have to submit for account verification? How can I do this?

Submitting documents for account verification

Written by Leslie Yim
Updated over a week ago

How do I add money to my TradeOff™ Account?

Ways to fund your account

Written by Leslie Yim
Updated over a week ago

What payment methods are used to withdraw money?

Ways to withdraw your funds

Written by Leslie Yim
Updated this week

Will there be bank service charges on deposits and withdrawals?

Bank charges on deposits and withdrawals

Written by Leslie Yim
Updated over a week ago

How do I make a withdrawal from my TradeOff™ account?

Withdrawing funds from your account

Written by Leslie Yim
Updated over a week ago

Is there a minimum or maximum withdrawal amount?

Minimum and maximum withdrawal

Written by Leslie Yim
Updated this week

How long do withdrawal requests take?

Duration needed for withdrawal process

Written by Leslie Yim
Updated this week

Why are you asking for my personal information?

Why we need your personal information

Written by Leslie Yim
Updated over a week ago

Does TradeOff™ verify my profile information with each withdrawal?

Necessary verification for each withdrawal

Written by Leslie Yim
Updated over a week ago

Can I withdraw my deposits?

Deposit withdrawals

Written by Leslie Yim
Updated over a week ago

Why aren't my deposits showing up?

Deposits not showing up

Written by Leslie Yim
Updated over a week ago

I didn't receive all the money I withdrew. What happened?

Withdrawal amount discrepancies

Written by Leslie Yim
Updated over a week ago

What security protects my transactions?

How we protect your transactions

Written by Leslie Yim
Updated over a week ago

What methods of payment does TradeOff™ accept?

Accepted methods of payment

Written by Leslie Yim
Updated over a week ago

What happens if my method of payment on file expires or I want to change it?

Updating payment information

Written by Leslie Yim
Updated over a week ago

Does TradeOff™ issue payment receipts?

Receipts and transaction history

Written by Leslie Yim
Updated over a week ago

What types of cash prizes do winner(s) receive from trading events?

Cash prizes available

Written by Leslie Yim
Updated over a week ago

Does TradeOff™ give refunds?

Refunds availability

Written by Leslie Yim
Updated over a week ago

Can I get my money back if I cancel my account?

Account cancellation and withdrawal

Written by Leslie Yim
Updated over a week ago