Our goal is to maintain the utmost integrity and to prevent fraud of any kind. 

Information about your identity helps us verify that each trader is eligible to trade on TradeOff™ in order to comply with government rules and regulations. We are also required to send out tax forms to some of our traders, so we must verify that you are who you say you are and that we have accurate profile information.

Furthermore, the more accurate information you provide us with up front, the faster we can process your withdrawal requests. In order to process withdrawals and comply with certain tax requirements in some countries, we will need the following information:

  • Your Name
  • Your Address
  • Your Date of Birth
  • Your Social Security Number, Social Insurance Number, or your IC Number

The above information is required for government tax forms in certain countries (like the USA) in the event that your winnings exceed $600 for the calendar year.

We are always here to help. If you are having trouble with the TradeOff™ verification process, please send us an email at support@tradeoff.com or talk to our Customer Support Agent via Live Chat.

Next suggested article: How is my personal information protected?

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