We hate to say it but no. And here's why:

  • Other traders rely on the number of registrants to determine if they want to enter a trading event.

  • When each trading event ends, the prize pool (which is funded by your entry fee) is paid out immediately to the winner(s). We can't retrieve your money-- we would be taking other traders' winnings.

  • This policy is designed to maintain efficient, reliable and accurate trading competition information - including prize money - for all traders on TradeOff™.

Therefore, it is your responsibility to join each trading event in which you’ve entered and confirmed/paid.

Nonetheless, if the TradeOff™ platform crashes due to a system error during an event, TradeOff™ reserves the right to reschedule the competition and/or offer a refund to registered contestants.

Check out our Refund Policy here.

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